Privacy Policy
Last updated: 2026-02-28
Introduction
This Privacy Policy explains how Auctiqs (“we”, “us”) processes personal data of users. Our platform is focused on fast auctions typically lasting 12–24 hours. Auctions and shipping are intended for the EU only. Users can submit listing texts in their own language; we may automatically translate content into EU languages to make listings accessible to a broader audience.
Data We Collect
We may process the following categories of personal data:
- Identification data (e.g., name, surname, username).
- Contact data (e.g., email address, phone number).
- Account data (e.g., login, security logs).
- Auction and transaction data (bids, time, amount).
- Delivery data (shipping address within the EU).
- User communications (messages, seller questions).
- Technical data (IP, device, browser, logs, cookies).
How We Use Data
- to register, authenticate, and operate the platform,
- to run auctions, record bids, and close auctions,
- to arrange EU shipping after a successful sale,
- to provide customer support and handle requests,
- to prevent abuse and ensure platform security,
- for analytics (only if you consent to analytics cookies).
Legal Basis
- Contract – processing needed to provide our services.
- Legal obligation – e.g., accounting requirements.
- Legitimate interest – security and fraud prevention.
- Consent – e.g., analytics cookies.
Data Retention
We keep data only as long as needed for the stated purposes or as required by law. After the retention period, we securely delete or anonymize data.
Your Rights
You have the right to access, correct, delete, restrict processing, data portability, and object. You can submit a request using the contact details below.
Security
We use technical and organizational measures to protect data (encryption, access control, security monitoring).
International Transfers
We primarily process data within the EU/EEA. If data is transferred outside the EU, we ensure appropriate safeguards in line with law.
Contact
Controller: MABOCO S.P., Slovenia, Tax ID: 39421902, Company ID: 7425767000.
Email: [email protected].
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with the updated date.